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Full Stack Observability & Troubleshooting



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Full Stack Observability in a Single Product



  • Full stack visibility (Application Performance Monitoring, Infrastructure Performance Monitoring, Virtual and Physical Network Monitoring, Storage Monitoring) reduces troubleshooting time from days to minutes, enabling lean IT teams to get time back for more strategic projects

  • Align business and IT Operations goals in a single product with application visibility and correlated network, compute and storage insights to solve problems before end-user impact.

  • Reduce time in War-room conversations and instead focus on business acceleration projects.





Agentless & Seamless Discovery for over 4,200 applications



  • Application auto-discovery for over 4,200 applications (Web, Database, Saas, ERP, Healthcare, Financial, Building Automation, Industrial, etc.) with deep packet inspection.

  • Review Application Response times, Transaction volume and Traffic volume for each individual application without interfering with their existing processes and services.

  • Automated DPI to classify previously unknown traffic using embedded machine-learning algorithms.

  • IT teams can identify blind spots in the infrastructure, and eliminate finger pointing between infrastructure and application teams with automated root cause and forensics.





Real-time Application Dependency Mapping



  • Automated and Real-time end-to-end Application Dependency Mapping.

  • Isolate troublespots in the dependency chain and get to root-cause due to Application, Infrastructure or Network.

  • Export results to Excel and CMDB systems for records/policy management and strategic projects like Cloud Migration and Data Center Consolidation.

  • Insights into application dependency anomalies, indicating security and policy violations.





Automate IT Operations with Intelligent Remediations & Reduce Unplanned Downtime by 70%



  • AIOps to streamline troubleshooting and reduce MTTR with remediation actions across the infrastructure, including VDI. Intelligent Alert-based triggers and Manual triggers provide complete control in proactively preventing issues as well as streamlining problem resolution.

  • Fully customizable PowerShell scripting to provide full remediation & configuration control for your entire-stack.

  • Increase IT team efficiency and agility by automating repetitive tasks and focussing on issues that matter by reducing alert noise.

  • Based on Uila’s full-stack ML-based Root-cause analysis that rapidly isolates issues. Actions include Power off VMs, Suspend VMs, Reset VMs, Power On VMs, logging off VDI users, Updating VMware tools, Restart Guest OS, Kill a process running on a VDI desktop, etc.





Troubleshoot at High Velocity with Root-Cause Analysis



  • Monitor application performance and perform rapid root-cause analysis and reduce MTTR from days to minutes.

  • Utilize continuous Machine Learning (ML) & Behavior Learning algorithms to identify anomalies from performance baselines instead of manual guesstimates, to provide unprecedented level of accuracy.

  • Prevent alert storms and false positives with getting alerts only on issues that matter.

  • No need to manually interpret issues from multiple sources. Let Uila do that for you.

  • Real-time or time travel in the past to detect and solve intermittent issues.





Avoid finger pointing between IT teams with a shared view across the stack



  • Eliminate finger pointing and encourage collaboration between IT teams to triage on an issue.

  • Intuitive dashboard gives IT teams 1-click access to root cause of business service outages or performance degradations.

  • Get a holistic and clear view into performance problems before user impact.
  • Exonerate the infrastructure with correlated full-stack evidence and avoid time-consuming and stressful fingerpointing.

  • Application-to-infrastructure correlation bridges the IT troubleshooting gap.





Eliminate pain points within the Compute Infrastructure



  • Visualize how compute performance impacts application performance by measuring metrics such as CPU swap wait, CPU Ready, Utilization and tie this to the Application Response Time.

  • Visualize performance of all memory arrays in your hosts with respect to the infrastructure currently running in your data center. Get up-to-date information on memory usage, swap rate, swap wait times, etc.

  • Detailed insights into processes using Compute resources.

  • Guidance into solving under- and over-provisioned resource challenges.





Application-centric Virtual and Physical Visibility & Troubleshooting



  • Virtual Network flow analysis reveals network issues and stress impacting application servers.

  • East-west (Lateral) network traffic analysis eliminates monitoring blind spots, and lets IT teams see anomalous traffic between VMs.

  • Pinpoint application performance bottleneck down to the physical network port (unavailable, congestion, errors) directly from the Application Dependency Map.

  • Get automatically alerted to network traffic violations.





Clear Bottlenecks and Weaknesses in Storage Performance



  • Monitor Storage performance across multiple vendor’s storage arrays on a 24 x 7 basis and pinpoint issues all the way to the Datastore and Physical Disks.

  • Visualize trending performance issues on Read/Write latencies and IOPS across VMs, vDisk and Data Stores.

  • Get alerted to disk capacity challenges.

  • Visualize how the overall storage infrastructure maps to applications, particularly with multi-tier applications.





Actionable Intelligence for Issues: Stop staring at dashboards to catch problems



  • Identify and get alerted to issues rapidly, so you can resolve and restore services at lightning speeds.

  • Get alerted on Application, Infrastructure and Network issues impacting your business transactions

  • Automatically identify abnormal changes with Dynamic performance baselining.

  • Get automated email, syslog, SNMP alerts, Zabbix alerts, or automatically remediate the issue with Uila AIOPS.





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